Subscription & Refund Policy

MyDeckhand is a live subscription-based app, available now on iPhone and iPad through the Apple App Store.

Subscriptions are part of the live MyDeckhand service. Android is coming soon.

MyDeckhand offers different subscription plans and pricing options.

Current prices will be displayed within the MyDeckhand app before you complete a purchase.

Subscription features, prices and availability may change from time to time.

Any applicable taxes will be handled as required by law.

Paid subscriptions may be billed on a monthly or annual basis, depending on the plan selected.

On iPhone and iPad, subscriptions are purchased and processed by Apple through the App Store's in-app purchase system. Payment is charged to your Apple account.

By purchasing a subscription, you authorise the relevant payment provider to charge the applicable subscription fee.

Unless otherwise stated at the time of purchase, subscriptions may automatically renew at the end of each billing period.

You can cancel your subscription before the next renewal date to prevent future charges.

You may cancel your subscription at any time.

If you cancel, you will normally continue to have access to the paid features until the end of your current paid billing period.

Cancellation does not normally result in an automatic refund for any unused portion of a subscription.

If you purchased through the Apple App Store, subscription management and cancellation may need to be completed through your Apple account.

Refund requests will be considered in accordance with applicable UK consumer law.

Where a refund is required by law, MyDeckhand will provide the appropriate refund.

If you believe you have been charged incorrectly or have experienced a problem with your subscription, please contact us at: admin@mydeckhand.co.uk

If your purchase was made through a third-party platform such as the Apple App Store, refund requests may also be subject to that platform's refund policies and procedures.

Nothing in this policy affects your statutory rights.

We may change the price of subscription plans from time to time.

Where required, we will provide notice of significant price changes before they take effect.

Price changes will not normally affect a subscription that has already been paid for until the next applicable billing period.

We may update this Subscription & Refund Policy from time to time.

The latest version will always be available through the MyDeckhand website or app.

The date at the top of this policy shows when it was last updated.

If you have any questions about subscriptions, billing, cancellations or refunds, please contact:

MyDeckhand Ltd

Email: admin@mydeckhand.co.uk